41jili Privacy Policy for Philippine Players
At 41jili, protecting your personal information is a core part of how we operate. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and protected, and what rights you have as a player in the Philippines. Please read this document carefully before using our platform.
What This Policy Covers
Use the links below to jump to the section most relevant to you. All sections together form our complete commitment to handling your personal information with care and transparency.
1. Data We Collect
When you register and use the 41jili platform, we collect several categories of personal information in order to provide you with a safe, smooth, and enjoyable gaming experience. The types of data we collect include: account information such as your full name, date of birth, email address, and login credentials; device and browser data such as your IP address, operating system, browser type, and device identifiers; local payment information including transaction records denominated in Philippine Peso (PHP), e-wallet or banking reference numbers, and deposit and withdrawal history; cookies and similar tracking technologies that help us understand how you navigate the platform; and usage data such as game activity logs, session duration, betting history, and feature interactions. We only collect data that is necessary for the purposes described in this policy, and we do not collect sensitive personal information — such as biometric data or government ID numbers — unless required by Philippine law for identity verification purposes. All data collection is governed by the applicable provisions of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations.
2. How We Use Your Information
41jili uses the personal data we collect for specific, legitimate purposes directly related to operating our platform and serving our players in the Philippines. Your account information is used to verify your identity, process registrations, manage your account, and comply with age verification requirements for players 21 years old and above. Payment information is used exclusively to process deposits and withdrawals in Philippine Peso, detect and prevent fraudulent transactions, and maintain accurate financial records in accordance with applicable regulations. Device and usage data helps us monitor platform performance, troubleshoot technical issues, personalise your gaming experience, and improve the overall quality of our services. We may also use your contact details to send you important service notifications, security alerts, and — where you have consented — promotional communications about relevant offers on the platform. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Your data is never used for any purpose that is incompatible with the reasons for which it was originally collected.
3. Cookies & Tracking Technologies
The 41jili platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session state, and help us understand how players interact with different areas of the site. Strictly necessary cookies are essential for the platform to function — they keep you logged in during your session and remember your preferences — and cannot be disabled without affecting core functionality. Analytical cookies collect anonymised data about how users navigate the platform, which pages are visited most, and where technical errors occur; this information helps us continuously improve the user experience for all players. Functional cookies remember your settings and preferences, such as your preferred language or display options, so you do not need to re-enter them on each visit. You can manage or disable non-essential cookies through your browser settings at any time; however, please note that doing so may limit some features of the platform. We do not use cookies to track your activity across third-party websites, and we do not sell cookie data to advertisers or data brokers. Our cookie practices are reviewed regularly to ensure they remain aligned with current privacy standards applicable in the Philippines.
4. Data Storage & Security
41jili stores your personal data on secure servers protected by industry-standard technical and organisational safeguards designed to prevent unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using SSL/TLS protocols, ensuring that your account credentials and payment information are protected in transit. Access to personal data within our organisation is strictly limited on a need-to-know basis; only authorised personnel whose roles require it may access identifiable player information, and all such access is logged and audited. Your data is retained for as long as your account remains active and for a defined period thereafter as required by applicable Philippine law, anti-money-laundering regulations, and our internal compliance policies — after which it is securely deleted or anonymised. We conduct regular security assessments, vulnerability testing, and staff training to maintain a strong data protection posture. In the unlikely event of a data breach that poses a risk to your rights, 41jili will notify you and the relevant Philippine data protection authority within the timeframes required by law.
5. Sharing Data with Third Parties
41jili does not sell, rent, or trade your personal information to any third party for commercial purposes — full stop. We may share limited data with carefully selected service providers who assist us in operating the platform, including licensed payment processors who handle PHP transactions, game content providers who supply slot online and live casino titles, identity verification services required for regulatory compliance, and IT infrastructure partners who support our hosting and security operations. All third-party partners are contractually bound to process your data only for the specific purposes we authorise, to maintain appropriate security standards, and to comply with applicable Philippine data protection law. We may also disclose personal data to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order — in such cases, we will disclose only the minimum information necessary. If 41jili undergoes a business reorganisation or merger, your data may be transferred to the successor entity, but it will remain subject to the same protections described in this policy and you will be notified in advance. We will never share your data with any third party in a way that is inconsistent with the purposes for which it was originally collected.
6. Your Rights as a User
As a player on the 41jili platform and a data subject under Philippine law, you have meaningful rights over your personal information that we are committed to honouring promptly and transparently. You have the right to access the personal data we hold about you — you may request a copy of this information at any time by contacting our support team. You have the right to correction: if any of your personal details are inaccurate or incomplete, you may ask us to update them, and we will do so without undue delay. You have the right to erasure or deletion of your data in certain circumstances — for example, if the data is no longer necessary for the purposes for which it was collected and there is no overriding legal requirement to retain it. You also have the right to object to or restrict specific types of data processing, including direct marketing communications, and to withdraw any consent you have previously given at any time without affecting the lawfulness of prior processing. To exercise any of these rights, simply contact our support team with your request; we will verify your identity and respond within the period required by applicable law. We will never penalise you for exercising your privacy rights.
7. Protection of Minors
The 41jili platform is strictly intended for adults aged 21 years and above, and we take the protection of minors' personal data extremely seriously. We do not knowingly collect, store, or process personal information from individuals under the age of 21. Our registration process includes age verification steps designed to prevent underage users from creating accounts, and we may request documentary proof of age at any point during the account lifecycle. If we become aware that a minor has provided us with personal information — whether through misrepresentation or any other means — we will immediately take steps to delete that data and close the associated account, in accordance with our responsible gaming obligations and applicable Philippine law. Parents and guardians who believe their child may have accessed or registered on the platform are encouraged to contact our support team immediately so we can investigate and act without delay. We continuously review and improve our age-gating measures to ensure they remain effective and proportionate. Protecting young people from exposure to online gaming content is a responsibility we take seriously at every level of our organisation.
8. Policy Updates
41jili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, regulatory requirements, or the services we offer. When we make material changes to this policy, we will update the "Last updated" date displayed at the top of this page and, where the changes are significant, we will provide a notice through the platform or by contacting you via your registered email address. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Your continued use of the 41jili platform after any changes to this policy take effect constitutes your acknowledgment of the updated version. If you disagree with any revised terms, you should discontinue using the platform and close your account before the changes take effect. We will always keep a current version of this policy accessible on this page, and you may request a plain-language summary from our support team if any section is unclear. Historical versions of this policy are available on request.
9. How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 41jili handles your personal data, our support team is available around the clock to assist you. You can reach us directly at [email protected] — please include your registered account username and a brief description of your query so we can respond as efficiently as possible. For formal data subject requests — such as access, correction, or deletion of your personal information — please include "Data Privacy Request" in your message subject line, and we will handle your case with priority. We aim to acknowledge all privacy-related enquiries within two business days and to provide a substantive response within the timeframe required under Philippine data protection law. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the regulatory body responsible for overseeing compliance with the Data Privacy Act of 2012. We are committed to resolving any concerns fairly and transparently, and we treat every privacy enquiry as an opportunity to strengthen our data protection practices.
Questions About Your Data?
Our support team is ready to help with any privacy questions or data requests. You can also check our FAQ for quick answers about account security, payment privacy, and data rights on the 41jili platform.